Accessibility Statement

Northwest Companies is committed to making our website accessible to people with disabilities. We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, the recognized international standard for digital accessibility.

What we do

• Design pages with semantic HTML for screen reader compatibility
• Provide text alternatives for images
• Maintain sufficient color contrast for readability
• Ensure keyboard navigability across the site
• Test the site with assistive technology periodically

Ongoing improvement

Accessibility is an ongoing process. We review the site regularly and update content and code to address issues we find or that are reported to us.

Report an accessibility issue

If you encounter content that is difficult to access, please contact us:

[email protected] 580-254-8070

Tell us:

• The page or content you were trying to access
• The assistive technology you were using (if applicable)
• A description of the issue

We aim to respond to accessibility reports within 5 business days and to address valid issues within a reasonable timeframe.

Third-party content

Some content on the site is provided by third parties (embedded forms, video, maps). While we work with vendors who prioritize accessibility, third-party content may not meet our standards. We’re happy to provide an alternative format on request.